Effective January 1, 2023

Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about how your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on the Southland Eye Associates website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected on these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information
  • (etc.)

On some pages, you can submit information about other people. For example, if you order a product online and want it sent directly to the recipient, you must submit the recipient’s address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Phone Number
  • (etc.)

The Way We Use Information:
We only use the information you gave us about yourself when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We only use the information you provide about someone else when placing an order to ship the product and confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a specific area on our website. Still, we would not disclose anything that could be used to identify those individuals.

We may release personal information where release is required by law (for example, a subpoena) or regulation or is requested by a government agency.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without allowing you to opt out or otherwise prevent such unrelated uses. We never sell or rent your personal information.

Our Commitment to Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have established appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive information, such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure works when you see the symbol of either an unbroken key or a closed lock (depending on your browser) at the bottom of your browser window. A third-party processor will be used to ensure safe and secure online transactions when we process online purchases. We will not save any credit card information on our site whatsoever.

Our Commitment to Children’s Privacy:
Protecting the privacy of the very young is especially important. Therefore, we never collect or maintain information on our website from those under 13, and no part of our website is structured to attract anyone under 13.

Links to Non-Southland Eye Associates Websites:
Our website may provide links to third-party websites for your convenience and information. If you access those links, you will leave our website. We do not control those sites or their privacy practices, which may differ from our practices. We don’t want to endorse or make any representations about third-party websites. The personal data you choose to provide to or that is collected by these third parties is not covered by our Privacy Notice. We’d like to encourage you to review the privacy policy of any company before submitting your personal information.

Computer Tracking and Cookies:
Our Web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs generate specific non-identifying site usages data, such as the number of hits and site visits. This information is used for internal purposes by technical support staff to provide better services to the public. It may also be provided to others, but the statistics contain no personal information and cannot be used to gather such information.

A cookie is a small amount of data sent to your browser from a Web server and stored on your computer’s hard drive. We use non-identifying cookies to provide more straightforward site navigation and access to forms. You can still use our sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine, and are never tied to anything that could be used to identify you.

How to Access or Correct Your Information:
If, for some reason, we keep any information about you on this website, you can access any of your personally identifiable information that we collect online and maintain by contacting us in writing at our listed mailing address on the website. We use this procedure to safeguard your information better.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to Contact Us:
If you have other questions or concerns about these privacy policies, please call us at (708) 481-4600 or at support@southlandeye.com.